Cancellation and refund policy
Last updated: 15 October 2026
We want you to buy with confidence. If the course is not right for you, you can get your money back, as long as you ask early.
The 7-day refund promise
You can get a full refund, no questions asked, if both of these are true:
- You ask within 7 days (168 hours) of your payment, and
- You have completed less than 30% of the lessons in the course.
You do not need to give a reason. We may ask for feedback, but answering is optional and will never affect your refund.
A lesson counts as "completed" when you press its Mark complete button. Your dashboard shows your progress as a percentage at any time. The course has 78 lessons today, so you qualify if you have completed 23 lessons or fewer. Free preview lessons you marked complete count too.
How to ask for a refund
Email info@axonovatechnologies.com from the email address you used to buy the course, with:
- The subject line "Refund request"
- Your payment or order ID (it is in your receipt email)
That is all. We will confirm by email within 2 working days.
When you get your money
- Once approved, we start the refund within 2 working days.
- The money goes back to the same method you paid with (the same UPI account, card, wallet or bank account).
- It usually reaches you within 5–7 working days after we start it. Banks and card companies sometimes take a little longer; this part is outside our control.
- We do not deduct any fee from the refund.
If you have not received the refund after 10 working days, email us and we will send you the refund reference number so you can check with your bank.
What happens to your access
When a refund is processed, your access to the paid lessons ends. Your account stays, so you can still read the free preview lessons and buy again later if you wish.
When we cannot refund
- The request is made more than 7 days after payment.
- You have completed 30% or more of the lessons.
- The account has broken our terms, for example by sharing logins or redistributing the content.
- The same person has already received a refund for this course before.
- The course was received free with a 100% coupon or as a free grant, so no payment was made.
Even outside these rules, if something has gone genuinely wrong (for example, you were charged twice, or you could not access the course because of a fault on our side), write to us. We will treat it fairly.
Payment problems
Charged twice, or charged but no access? Email us with your payment ID (it starts with pay_ and is shown in Razorpay's confirmation and your receipt email) or your UPI reference number. If the payment was duplicated, we refund the extra payment in full, regardless of the 7-day rule. If we cannot give you access for a payment we received, we refund it in full.
Money deducted but the payment failed? This is usually a failed payment that your bank or UPI app reverses automatically, normally within a few working days. If it has not come back after 7 working days, email us with the details and we will help you check it with Razorpay.
Group and college purchases
For bulk purchases made by a college, company or group under a separate agreement, the refund terms in that agreement apply.
Cancellation
This is a one-time purchase, not a subscription. There is nothing to cancel and you will never be charged again automatically. If you change your mind before paying, simply close the payment window; no money is taken.
Contact
- Business: Axonova Technologies
- Email: info@axonovatechnologies.com
- Grievance Officer: Atul Sharma (same email)
- Address: Sunderbani, District Rajouri, Jammu and Kashmir 185153, India
Last updated 15 Oct 2026.